Tuesday, January 19, 2021
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BOC-Batangas launches customer care center

Inside the newly-inaugurated Customer Care Center of BOC-Batangas | Photo from BOC

The Bureau Customs (BOC) Port of Batangas has inaugurated its Customer Care Center (CCC), the third one-stop-shop for customs services of the agency.

The inauguration was part of the Batangas collection district’s 63rd founding anniversary celebration on August 17.

The Batangas CCC is BOC’s third one-stop shop facility to be opened to provide document management and other customs services.

The first was inaugurated at the Port of Manila last February and the second at the Port of Legazpi last July. BOC Port of Subic on July 1 broke ground for its own CCC.

READ: BOC Legazpi one-stop shop now open

The establishment of CCCs is part of BOC’s goal to implement a zero-contact policy, eradicate corruption, and enhance trade facilitation. It is also meant to comply with Republic Act No. 11032, or the Ease of Doing Business and Efficient Government Service Delivery Act.


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