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IT in Logistics

IT in Logistics

4 Improvements for Forwarders to Better Their Customers’ Experience

A positive experience has a lasting impact on us. And so does a poor one. How customers feel after using a service determines the volume...

What to Expect from Forwarders, Employees and Customers in the New Normal

Since the onset of the pandemic in 2019, many companies in the freight industry have had to go through a series of changes. Some...

How Is Mobile App Changing the Future of Freight Forwarding?

Amid the market upheaval in the past few months, the brand's ability to communicate effectively with its customers online has become pivotal. Irrespective of...

Three-Point Strategy to Increase Profit in Freight Forwarding

The steady flow of revenue with controlled costs is a definite way to head towards business profitability. But with freight forwarding becoming commoditized, it...

Track and Trace: Inevitable Trend in Forwarding to Drive Customer Satisfaction

Increasing globalization has changed the landscape of how cargo moves across various modes. Alongside the increase in the speed of delivery, there is a...

Gain Momentum in Your Freight Forwarding with Digital Collaboration

Just when the recent pandemic seemed like the only major disruption of the decade, the Suez Canal blockage incident came along. Bottlenecks and hurdles...

Mitigate Forwarding Risks with Integrated Freight Management Software

You won't see a skydiver jump off a plane without a parachute and a reserve chute because the skydiver understands the risks and plans...

Let’s Build Our Freight Forwarding Business To Be More Responsive

A ship won't sail without a lifeboat. An airplane won't take off without enough life jackets and other safety equipment. Such precautions and safety...

Let Data Be the Decision-Maker in Your Freight Business

Better service, optimized processes, and a strong topline are what all businesses aim for continually. Investing in the right tools or logistics software makes...

Why Technology Is the Key Differentiator for Freight Forwarders Post-Pandemic

The global freight forwarding market is going through an unprecedented change driven by technology, digitalization, trade wars, and the need to develop sustainable supply...