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International Container Terminal Services, Inc.’s mobile app for cargo visibility now has close to 29,000 users
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It will soon be available to customers in five ICTSI terminals outside the Philippines: Adriatic Gate Container Terminal, South Pacific International Container Terminal, Motukea International Terminal, Onne Multipurpose Terminal, and Matadi Gateway Terminal
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The app enables port users and cargo owners to monitor the status of their shipments that are loaded and offloaded from a vessel, and those that are hauled in or out of the port
International Container Terminal Services, Inc.’s (ICTSI) mobile app for cargo visibility now has close to 29,000 users and will soon be available to customers in five ICTSI terminals outside the Philippines.
The ICTSI App, launched last year, will soon be accessible to customers in Adriatic Gate Container Terminal in Croatia; South Pacific International Container Terminal and Motukea International Terminal in Papua New Guinea; Onne Multipurpose Terminal in Nigeria; and Matadi Gateway Terminal in D.R. Congo, the port operator said in a statement.
The app enables port users and cargo owners to monitor the status of their shipments loaded and offloaded from a vessel, and those that are hauled in or out of the port.
Currently, the ICTSI App lets users track their cargoes at ICTSI’s terminals in the Philippines, including flagship Manila International Container Terminal (MICT), NorthPort in Manila North Harbor, Subic Bay International Terminals in Zambales, Laguna Gateway Inland Container Terminal in Calamba, and Mindanao Container Terminal in Cagayan de Oro.
“We understand the challenge businesses face when it comes to managing their shipments effectively. Our response is to develop an app that provides our clients with real-time data that could help them improve their logistics planning. By being able to track their shipments, our customers can generate data-driven insights to streamline their operations and lower their logistics costs,” ICTSI executive vice president Christian R. Gonzalez said.
ICTSI said its application has three main features that promote visibility and transparency – vessel monitoring, container tracking and truck tracking.
The vessel monitoring feature lets users track the container vessel that’s transporting their cargo and receive updates on the expected arrival and departure from a port. It also provides insights on pre-advise, loading and payment cutoffs – information that would help businesses align their logistics activities accordingly to avoid potential delays.
Container tracking informs users of the real-time status of their containers from the moment they arrive at the port up to their departure. ICTSI said this helps cargo owners manage their shipments more efficiently to ensure they reach the end destinations as planned.
Using the truck tracking feature, businesses that rely on road transport can monitor their trucks from the moment they enter and until they exit the terminal. This information can be used to improve fleet management and streamline ground operations, the port operator noted.
ICTSI said each of the features lets the user create watchlists to monitor multiple vessels, trucks and containers, and subscribe to status updates to receive push notifications on important logistics milestones as they happen. The app lets users easily share these updates, along with other information, to other stakeholders via email and other messaging apps on their phones for convenience.
Gonzalez said: “This app is a game-changer for port users and business who can leverage the transparency features to enhance their decision-making and improve their customer service. We are working to add new features and expand the app’s coverage to include other terminals in the ICTSI Group.”
The ICTSI App is available for iOS and Android devices. Users can also access the web app using a computer.
ICTSI said it continuously adds value to its services by investing in new technology and developing digital solutions. Over the past decade, the company has invested more than US$20 million in information technology for MICT alone.
ICTSI currently operates 32 terminals in 19 countries, and was recently named as the preferred operator for Durban Container Terminal Pier 2 in South Africa’s largest maritime port.
