FedEx launches self-collection service at LRT Line 1 stations

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FedEx launches self-collection service at LRT Line 1 stations
  • FedEx Express has launched a self-collection service for packages at Light Rail Transit Line 1 stations in Metro Manila
  • At no extra charge, customers and online shoppers now have the option of picking up their FedEx packages at any one of the 19 stations along Line 1 of the public transit service
  • Each self-collection point has 66 lockers that are available for package collection
  • Through the use of the FedEx Delivery Manager International, small- and medium- size enterprises and e-commerce businesses can have shipments delivered to any of the Light Rail Transit Line 1 stations closest to their customers for pick-up at their convenience

Express transportation company FedEx Express has launched a self-collection service for packages at Light Rail Transit (LRT) Line 1 stations in Metro Manila.

Customers and online shoppers can pick up FedEx packages at any of the 19 stations along LRT Line 1, spanning Quezon City, Caloocan, Manila, and Pasay. FedEx offers this service at no additional cost, providing convenience to users.

Each self-collection point has 66 lockers that are available for package collection, FedEx said in a statement.

Through the use of its Delivery Manager International, small- and medium- size enterprises and e-commerce businesses can have shipments delivered to any of the LRT Line 1 stations closest to their customers for pick-up at their convenience, making their shipping experience easier.

“We are constantly enhancing our service to deliver outstanding experiences for our customers by making it easier and more convenient for them. The introduction of our self-collection service at the LRT stations will bring significant benefits to customers, allowing them to decide how they want to receive their packages,” Maribeth Espinosa, managing director of FedEx Express Philippines, said.

She emphasized the importance of offering greater flexibility and choice in response to the rapid growth of the e-commerce market, which is experiencing a surge in the Philippines. The country’s e-commerce sector is projected to grow by 22.9% year-on-year in 2031 as more consumers shift from offline to online shopping.

Amid this trend, FedEx acknowledged online shoppers are demanding faster and more convenient ways to receive their packages, while unsatisfactory delivery leads to e-tailers losing their customers’ trust in them. The self-collection option not only provides a hassle-free delivery solution for customers, but also strengthens the e-commerce logistics ecosystem in the Philippines.

In addition to this initiative, FedEx has expanded its FedEx Authorized ShipCenter locations in the Philippines. Customers can drop off their packages at 792 2GO outlets, 335 SM Business Centers and 25 Alfamart stores across the country, at no extra cost.