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FedEx expanded its Philippines network of FedEx Authorized ShipCenter locations to over 1,100 retail outlets
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The expansion is in response to surging e-commerce growth
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The Philippine e-commerce market is set to reach $12 billion in 2023 with a projected annual growth rate of 17.9%
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The expansion ensures efficient package delivery with convenient drop-off options and customizable delivery through FedEx Delivery Manager
FedEx Express has expanded its FedEx Authorized ShipCenter (FASC) locations in the Philippines to over 1,100 retail outlets, the express operator said in a statement.
The FASCs, pack-and-ship stores approved to provide FedEx services, are a response to the surging e-commerce growth in the country. The Philippines’ e-commerce market is expected to reach $12 billion in 2023, with a projected annual growth rate of 17.9% and expected to hit over $19 billion by 2026.
The expanded FASC network ensures efficient delivery of goods, contributing to the country’s global e-commerce network.
Customers can now drop off their packages at 792 2GO outlets, 335 SM Business Centers and 25 Alfamart stores across the country, at no extra cost. Select Alfamart stores also offer self-collection services.
For those shipping FedEx packages at a 2GO outlet, an app simplifies the process without requiring printed documents.
Customers can also choose to have their packages delivered to participating Alfamart stores through FedEx Delivery Manager, a tool that allows customers to customize their delivery date and location, providing flexibility for those who might not be available for delivery.
SM malls offer drop-off service for FedEx packages at any of their business centers making international shipping more accessible to Filipinos.
“Through collaborations such as these, we are creating more possibilities for local businesses and e-tailers to offer their customers a differentiated experience by giving them greater control of when and where to drop off and pick up their packages,” Maribeth Espinosa, FedEx Express Philippines managing director, said.
In October 2022, FedEx introduced the option for customers to receive delivery notifications and customize delivery preferences through WhatsApp, enhancing personalization for customers.
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