FedEx Express launches automated shipping tool in Indonesia

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FedEx Express
FedEx Express’ Electronic Trade Documents allows for pre-clearance of shipment before arriving at the destination country, with paperwork being processed while a flight is in progress. Photo by Nick Morales on Unsplash
  • FedEx Electronic Trade Documents shipping tool allows customers to submit their trade and customs documents electronically to FedEx website
  • The company says ETD would simplify and speed up the international shipping process for exporters
  • FedEx Express says the digital solution can process documents for customs clearance during flight so shipments can be cleared even before arrival at destination

FedEx Express recently launched in Indonesia its Electronic Trade Documents, an automated international shipping tool that allows customers to submit their trade and customs documents electronically to the FedEx website.

The company, a subsidiary of FedEx Corp., said in a press release that the ETD would simplify the international shipping process for exporters.

The solution launched on March 9 is expected to bring added convenience, particularly to start-ups and small and medium enterprises (SMEs), due to faster document processing for customs clearance, FedEx Express said.

“To support Indonesia’s businesses streamline and automate their processes, we are offering our customers a variety of digital solutions,” said Garrick Thompson, managing director of FedEx Express Indonesia.

“With the launch of FedEx Electronic Trade Documents, businesses can speed up customs or trade paperwork, which in turn allows them to serve their own customers with greater efficiency.”

ETD allows for pre-clearance assistance whereby a customer’s shipment can be cleared even before arriving at the destination country, with paperwork being processed while a flight is in progress, the company said.

This helps customers with operational efficiencies and saves them time, the company said, adding that even shipments containing dangerous goods and dry ice can be processed using ETD subject to evaluation.

“At FedEx, we see digitally-led innovations playing a key role in supporting growth and recovery of the business community in Indonesia,” Thompson said.