BOC warns against email scammers

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The Bureau of Customs (BOC) warned the public against individuals using fake BOC email accounts and websites.

The scammers ask for payment in exchange for release of parcels or packages using the following fake emails:

• philippinecustom@gmail.com

• customercare@boccaresph.com

• customercare@boccare.com

• info@bureauofcustomsonline.com

• customsofficedept65@gmail.com

• bocphilgov@zoho.com

Stakeholders who received fake emails were advised to report to BOC through its official email, boc.cares@customs.gov.ph, or call the helpdesk at 8705-6000.

The agency reiterated its official website is http://customs.gov.ph and boc.cares@customs.gov.ph is the official email that caters to stakeholder concerns.

BOC said it is coordinating with the National Bureau of Investigation to take down fake accounts and bring the scammers to justice.

With the recent promotion of online systems to prevent face-to-face transactions during the COVID pandemic, BOC reminded the public to remain vigilant against criminals who take advantage of technology to commit unscrupulous acts.

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7 COMMENTS

    • Thanks for your inquiry. Please note PortCalls is not affiliated with the Bureau of Customs. We are a news provider for the cargo transport industry. Best to contact BOC directly at boc.cares@customs.gov.ph. Thanks.

    • I have question bcz i have friend in canada that he send me packege but i not know if its true and 3 days ago i get messege and call for the girl that she said its in hold my packege and i need to paid tax about 16,950 pesos and ofc i not do what she think before i cant fegure that its true thats why i need help by u pls help me and she give imail too thise is

    • Thanks for your inquiry. Please note PortCalls is a news provider for the cargo transport industry. We are not affiliated with the Bureau of Customs. Your question is best addressed to them. The BOC official email is boc.cares@customs.gov.ph.

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