BOC sets up anti-red tape body CART

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  • The Bureau of Customs (BOC) is establishing a committee that aims to minimize bureaucratic red tape and promote transparency and predictability in customs processes
  • BOC’s Committee on Anti-Red Tape (CART), created under Customs Memorandum Order (CMO) No. 03-2024, is in compliance with the Ease of Doing Business and Efficient Government Service Delivery Act of 2018
  • BOC CART will conduct reengineering of systems and procedures, compliance cost analysis, time and motion studies, and evaluation and improvement of all the services of BOC

The Bureau of Customs (BOC) is establishing a committee that aims to cut red tape and promote transparency and predictability in customs processes.

The Committee on Anti-Red Tape (CART), created under Customs Memorandum Order (CMO) No. 03-2024, is in compliance with the Ease of Doing Business and Efficient Government Service Delivery Act of 2018, and its implementing rules and regulations (IRR). The order was signed on February 15 and took effect immediately.

The order complies with Anti-Red Tape Authority (ARTA) Memorandum Circular Nos. 2020-07 and 2023-08, which provide guidelines on the designation of CART in concerned agencies, and all other subsequent issuances of ARTA.

The creation of CART is mandated under Rule III Section 1 of the law’s IRR.

CART will be headed by the deputy commissioner for Internal Administration Group as chairperson and deputy commissioner for Assessment and Operations Coordinating Group as vice chairperson. Its members include heads of various offices of BOC.

The committee will conduct reengineering of systems and procedures, compliance cost analysis, time and motion studies, and evaluation and improvement of all the services of BOC using the concepts and tools in the whole-of-government reengineering manual issued by ARTA.

CART will submit an annual regulatory plan and conduct post-implementation assessment and review of existing regulations, ordinances, or other related issuances. It will also conduct preliminary impact assessment whenever there is an intent to formulate, modify, or repeal a regulation. It will then refer ARTA’s recommendations to the appropriate decision makers within BOC.

CART will adopt the Philippine Good Regulatory Principles, a set of principles to which agencies can align their regulatory processes and activities. The committee will establish and manage an ARTA help desk to receive complaints, feedback, and monitor customer satisfaction.

In addition, CART will serve as the overall coordinating body for the establishment of an electronic business one-stop shop.