ZIM introduces digital freight forwarding platform for SMBs

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  • To be launched on October 18, Ship4wd will target US and Canadian small and medium-sized businesses (SMBs) importing and exporting from China, Vietnam and Israel
  • The new digital freight forwarder will provide a simple and direct solution for shipping cargo through an advanced one-stop-shop digital platform
  • Ship4wd will offer both sea and air shipping services up to the final destination, including land and rail transport, with associated logistic services

Ocean container carrier ZIM Integrated Shipping Services Ltd. has announced the creation of a new multifunction digital freight forwarding platform offering online self-service end-to-end shipping solution.

To be launched on October 18, 2021, the new subsidiary Ship4wd will target US and Canadian small and medium-sized businesses (SMBs) importing and exporting from China, Vietnam and Israel, the Israeli carrier said in a release.

The new digital freight forwarding company will provide SMBs and entrepreneurs worldwide a simple and direct solution for shipping cargo through an advanced “one-stop-shop” digital platform.

The digital service covers all aspects of the complex international shipping process, the release said. “It enables customers without previous experience in cross-border shipping to manage their import and export business simply and efficiently, with live chat 24/7 expert support throughout the process.”

The platform will offer each customer the optimal solution—either the most economic or the fastest option—according to the customer’s preferences. Its offering consists of both sea and air shipping services up to the final destination, including land and rail transport, with associated logistic services.

Carmit Hoshen-Glik, CEO of Ship4wd, said the company, located in Herzliya, one of Israel’s main innovative startup hubs, will provide a much-needed solution for small businesses and entrepreneurs relying on relatively small shipments for their ongoing business.

Eli Glickman, ZIM president and CEO, said, “Ship4wd undertakes to manage the entire logistic chain end to end, harnessing our core assets as a leading global carrier with a unique customer-centric approach to provide the optimal digital solution for the SMB segment, backed up by a wide network of vendors including ZIM.”

He said the platform is the solution to the rising need globally, especially among SMBs, for digital services via personal mobile phones and tablets.

Assaf Tiran, ZIM VP for global customer service, added: “Similar to the way other groundbreaking platforms such as Airbnb in tourism and Uber in transportation have transformed their industries, we are aiming to enable everyone to be a self-shipper, by simplifying and streamlining the transfer of goods worldwide down to its essence—a ‘few clicks’ shipping solution.”

Photo by Daniel Ramirez