Home » Breaking News, Ports/Terminals, Press Releases » VN port operator accelerates digital transformation amid pandemic

Vietnam port operator Saigon Newport Corporation (SNP) continues to accelerate the digital transformation of its facilities to effectively contain the COVID-19 pandemic.

In a release, SNP said that fast-tracking digitalization will lead to increased automation, remote work and online interaction which will ensure the safety of its employees and customers by restricting going in and out of port.

SNP said that four years ago, in 2016, it already pioneered the application of IT to modernize port processes and procedures by developing the ePort system.

Amid the challenges brought by the pandemic, the company is now focused on encouraging its customers to process their registration via its ePort web and mobile app and conduct online payments via its electronic delivery order (eDO) system.

The ePort app helps customers declare delivery information for shipments online and connect to flexible online payment services through the National Payment Service portal 24/7, said SNP.

Following the deployment of ePort, the eDO was also introduced to make the process of receiving goods faster and more convenient for businesses and improve customer service. The ePort-eDO system leads to savings in time and labor and reduction in risks in forwarding and tightens control over transactions.

SNP highlighted the improvement at its Tan Cang-Cat Lai Terminal, the biggest and most modern container terminal in Vietnam, following the deployment of the ePort-eDO system.

At the terminal, the average volume of container freight forwarded has increased by 14.0% from 11,000 containers per day in 2015-16 to 21,000 in 2019-20, SNP data show. Meanwhile registration time at the documentation area has gone done 53.8% from 13 minutes to 6 minutes in the same intervening period.

Saigon Newport Corporation was established in 1989 in Ho Chi Minh City, Vietnam and is currently engaged in port operations, logistics services, sea transport and offshore services. Its network includes five deep-water ports and seven inland container depots.

Photo courtesy of Saigon New Port

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