The Land Transportation Franchising and Regulatory Board (LTFRB) and Land Transportation Office (LTO) will implement online systems to lessen physical contact in transactions as part of “new normal” adjustments amid the coronavirus (COVID-19) pandemic.
Starting June 16, 2020, LTFRB will launch in Metro Manila its Public Transport Online Processing System (PTOPS), according to a statement by mother agency, Department of Transportation (DOTr). PTOPS, still on pilot testing and for consultation with stakeholders from June 1-15, will allow transactions to be made online and will make LTFRB services faster and accessible to stakeholders, DOTr said. The system does not include the publication and hearing of cases.
Using PTOPS, a user can create an account, select the type of transaction, and schedule an appointment online with the LTFRB.
Aside from helping to curb the spread of COVID-19, DOTr said the new system will also prevent opportunities for corrupt practices due to lessened human intervention.
The system is operated by financial technology and a licensed remittance and transfer company PisoPay.com.
LTO’s Land Transportation Management System (LTMS), on the other hand, allows stakeholders to process transactions online, including driver/conductor’s application for renewal of license, requests for revision of records, and requests for Certificate of No Apprehension.
For settlement of traffic violations, motorists with admitted cases may settle their violations outright by paying fines at any LTO District Office cashier or via electronic payment channels and online banking.
For contested cases, motorists can submit their position papers online through the LTMS. Notification of hearing schedule and settlement updates will be sent through e-mail and through a portal dashboard.
According to LTO assistant secretary Edgar Galvante, the LTMS is on pilot test at some LTO offices that are under the general community quarantine.
“We are doing the pilot-test at 24 LTO Offices to iron out the technical glitches, and thus ensure that everything will run smoothly. Once all are in place, the LTMS will be implemented in all LTO offices nationwide,” Galvante said.
