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The digital transformation that is unfolding creates significant opportunities for logistics service providers to grow their business. Companies can effect significant business growth by looking beyond the legacy technology that would barely connect their business to the digital bandwagon and aiming for digital maturity. The commoditization of the industry has created an urgency to simplify and digitally transform the efficiency of their business.

Logistics service providers who overlook digital transformation lack true understanding of the multiple benefits it offers. Companies embracing total or end-to-end digitalization can look forward to reducing operational costs while increasing efficiency, which is only the tip of the iceberg. Yet, instead of focusing on total digitalization we see logistics service providers’ intent on cutting costs on technology.

Overlooking digitalization has been a problem among logistics service providers for many years, resulting in negligible advancements and fewer returns for the company. The route to progresses lies in digitalization which unlocks significant improvements by enabling logistics service providers to attune their business to modern business needs, allowing them to monitor and respond to the customer needs more easily and swiftly.

Logistics service providers may claim to have invested in technology, but their undoing lies in the poor choices they have made. Only a single, unified platform can truly represent an organization’s digital transformation journey. When such investment is made it makes real business sense. Any other investment will have an increasingly crushing effect on the company.

Harvesting real-time data using technology is critical for logistics service providers as it generates the intelligence required to analyze and strategize day -to-day operations and fulfil business goals.

With the data harvested from across the organization, logistics service providers can benefit from a real-time and unified view of operations across different processes. The employees can monitor and examine the process, instantly identifying and reporting mission-critical issues to save time, reduce errors and optimize resources leading to substantial cost savings.

Logistics service providers will do well to fully understand what digital transformation means, the benefits to their organizations and plan a clear strategy on how to achieve it. This will allow them to identify where the big opportunities are and, accordingly, steer the company successfully toward the fulfillment of its goals.

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