The Bureau of Customs automated routing and monitoring system (ARMS) randomly assigns consumption goods declaration to customs operations officers
Under Customs Memorandum Order No. 25-2021, the system takes effect on August 25, initially at the Port of Manila and Manila International Container Port
ARMS is integrated in the Electronic-to-Mobile System and replaces the Declaration and Verification System
The Bureau of Customs (BOC) will implement an automated routing and monitoring system (ARMS), randomly assigning consumption goods declaration to customs officers, initially at the Port of Manila and Manila International Container Port (MICP).
Customs Memorandum Order (CMO) No. 25-2021 dated August 10 provides procedures in the automated random assignment of consumption goods declaration to customs operations officers III and V. The order takes effect on August 25.
CMO 25-2021 integrates the automated assignment of goods declarations into BOC’s Electronic-to-Mobile (E2M) System. It applies to all goods declarations lodged in the E2M System and processed by the Formal Entry Division (FED) or its equivalent units.
BOC Management Information System and Technology Group (MISTG) deputy commissioner Allan Geronimo confirmed to PortCalls that ARMS is the automated assignment of declaration (AAD), which BOC earlier announced would replace the Goods Declaration and Verification System (GDVS) first implemented in 2017.
Geronimo earlier said the AAD is similar to the GDVS in randomly assigning import entries to appraisers and examiners on a first-come, first-served basis. But unlike the GDVS, the AAD (now ARMS) is incorporated into the E2M System and means BOC personnel will no longer need to encode details about the lodged entry twice–one step less in encoding.
The ARMS, upon lodgment of goods declaration, randomly assigns the entry to a COO III and COO V at the port of discharge.
But in the case of the Port of Manila and MICP, the system will randomly route the goods declaration to a COO III and COO V of the assigned FED Section concerned.
For Ninoy Aquino International Airport (NAIA), the declaration will be assigned to a COO III and COO V of the designated off-terminal customs facility warehouse.
Existing regulations on the online filing of goods declaration through the Customer Care Portal System (CCPS) and its supporting documents remains in effect, CMO 25-2021 noted. CCPS (https://client.customs.gov.ph/) is a web-based application introduced in June 2019 for the online filing of goods declaration.
Importers may check the status of their goods declaration online using their mobile phones, or personal computers through the CCPS with the Help Topic “Goods Declaration Online Filing/Other Inquiries” or any other goods declaration status inquiry system that will be implemented.
Any customs officer who fails to perform his responsibilities under CMO 25-2021 will face administrative sanctions under Civil Service rules and regulations. – Roumina Pablo