LBC rides digital trend with 2 new e-commerce services

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LBC Express has launched two new services aimed at addressing the growing market trend of online shopping and e-commerce in the Philippines.

LBC recently introduced its Cash on Pickup (COP) and Cash on Delivery (COD) programs, utilizing two of the company’s core services: courier of parcels and boxes and payment collection channel.

As a trading place for buyers and sellers, COP guarantees convenient and seamless transactions between the two, LBC said in a statement. With this, the buyer can now add LBC as a pick-up point, instead of going through the traditional delivery scheme such as having the parcel delivered to the home or office, or at meet-ups.

LBC said online transactions are also guaranteed safe and reliable, as sellers are assured of payment, while buyers get the products in mint condition. The company’s wide network and serviceable areas also allow buyers to shop from anywhere in the Philippines and reach more customers nationwide, it added. LBC said its rates promise to be more competitive as it hopes to provide value for money.

For the COD service, on the other hand, the buyer simply pays the item ordered online upon delivery and LBC takes care of remitting the payment to the seller.

With COP and COD, sellers only need to go to any LBC branch and transact to start availing of the services. There is also no need to create an account on big online shopping sites or maintain a minimum volume of transactions per month to start their online business.

Oliver Valentin, LBC Express Philippines retail operations senior vice president, said, “This service targets both small online sellers like stay-at-home moms, students and starting entrepreneurs. On the side of online buyers, LBC aims to enable customers to enjoy and maximize their shopping experience, with just a few taps on their mobile phones or computers.”

“The entry of COP and COD is a testament to how LBC is willing and able to answer the new demands of the digital age—as well as the ever evolving needs of the market. With these new services, we are committed to provide the Filipino market with the same brand of reliability and convenience that LBC has long been known for,” Valentin added.

“We feel that the social sellers [are] a big component of the e-commerce in the Philippines,” LBC Expresss Holdings, Inc. president and chief executive officer Miguel Angel Camahort told media in an interview. He noted that although social sellers are informal sellers, “they represent a big aspect” of e-commerce in the country, and LBC is focused on providing solutions for them to grow their business.

LBC currently has a growing network of over 3,400 branches, hubs and warehouses, partners, and agents in over 30 countries.