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Cathay Cargo received the “Cargo Airline of the Year” accolade at Air Transport World’s 49th Annual Airline Industry Achievement Awards in Istanbul on June 2
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The prestigious award recognizes Cathay Cargo’s innovation, agility, growth and expertise in the face of significant operational challenges, most recently COVID-19
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The award also pays tribute to Cathay Cargo for its growth, investment, innovation and ambition to become the world’s most customer-centric air-cargo service brand
Cathay Cargo collected the Cargo Airline of the Year award on June 2 at a gala dinner at the 49th Annual Airline Industry Achievement Awards in Istanbul produced by Air Transport World (ATW).
The coveted award pays tribute to Cathay Cargo for overcoming major operational challenges in 2022, as well as for its growth, investment, innovation and ambition to become the world’s most customer-centric air-cargo service brand, Cathay Pacific said in a press statement.
The awards recognize excellence across a broad range of airline operations and are selected by a panel of editors and analysts at ATW, Routes, Aviation Week magazines and the CAPA – Centre for Aviation based in Singapore.
While the winners were announced earlier this year, the gala dinner enabled representatives from the recognized airlines to collect their awards and celebrate their achievements in person.
“The final selections illustrate the strength of the market recovery across the air transport industry, and it is particularly heartening to see that also reflected among airlines in the Asia-Pacific region,” ATW editor-in-chief Karen Walker said.
Cathay Cargo was recognized for continuing to grow, innovate and adapt through some of the most challenging restrictions. It revamped its Priority solution and launched its refreshed Cathay Pharma solution to meet customer demand; continued to digitalise processes and services.
These included the launch of the digital booking platform Click & Ship; extension of the Fly Greener carbon-offsetting initiative to cargo shipments; and opening of the dedicated Pharma Handling Centre at the Cathay Cargo Terminal at Hong Kong International Airport.
Tom Owen, Cathay Pacific director–cargo, said the “Cargo Airline of Year” award “reflects the progressiveness of our cargo colleagues around the world in responding to the needs of our customers and their can-do spirit in delivering operational excellence.”
“Already this year, we have kept up the momentum by introducing Cathay Mail, which brings greater shipment visibility to our postal customers, and inaugurating commercial multimodal shipments from our extended home base of the Greater Bay Area by accepting shipments by sea from the Hong Kong International Airport Logistics Park in Dongguan,” Owen said.
He said the award is a testament to the hard work of the whole team, including pilots, planning and engineers, who have all come together to help realise Cathay Cargo’s vision of becoming the world’s most customer-centric air-cargo service brand.
Collecting the “Cargo Airline of Year” award for Cathay Cargo was Frosti Lau, general manager – cargo service delivery.
“Being recognized with this major accolade at these prestigious awards gives us the confidence that we are heading in the right direction,” Lau said.
“This award is all the more pleasing given that Hong Kong has now fully reopened, and also retained its No.1 cargo hub status. As Cathay Cargo relaunches our brand, we are in an excellent position.”
Cathay Cargo has been announced as the host airline for the International Air Transport Association’s (IATA) World Cargo Symposium 2024.
The event will bring together air cargo professionals from around the world to discuss the latest trends, challenges and opportunities in areas including technology and innovation, security and customs, cargo operations, and sustainability.
