Home » 3PL/4PL, Breaking News, Customs & Trade, Ports/Terminals » BOC’s new alert order monitoring system now operational

Beginning September 30, the Bureau of Customs (BOC) began implementing its Alert Order Monitoring System (AOMS), the web application for recording and monitoring alert orders issued, and succeeding actions taken.

Customs Memorandum Order (CMO) No. 47-2019 dated and signed on September 11 by Customs commissioner Rey Leonardo Guerrero, implements Customs Administrative Order (CAO) No. 07-2019, CMOs 19-2018 and 6-2019, and other BOC rules covering alert orders.

The AOMS will be used by the Alert Order Clearing House Desk (AOCHD)—the central clearing house created through CAO 07-2019—to monitor alert orders issued by various authorized officers of BOC.

An alert order is a written order issued by the customs commissioner, the district collector, or other customs officers who are authorized in writing by the commissioner, after the goods declaration is lodged and before the goods are released from customs custody.

Under CAO 07-2019, the alert order is issued based on derogatory information regarding possible non-compliance with the Customs Modernization and Tariff Act and other laws, rules and regulations enforced by BOC.
Once issued by the alerting authority, the written alert order form should be forwarded within an hour to the relevant port’s Formal Entry Division, the Office of the Deputy Collector for Operations, the District Enforcement and Security Service, the District Customs Intelligence and Investigation Service, the District Customs Anti-illegal Drugs Task Force, and the X-ray Inspection Project field office. The written alert order form will serve as the Notice of Alert to the recipient offices, causing them to take prompt and appropriate action.

Alert orders may be provisionally lifted if the district collector orders the examination of goods on the consignee’s premises or in examination areas approved by BOC. The district collector may also allow the transfer of the alerted goods for examination in certain cases, such as if the goods are perishable in nature, and if a 100% physical examination cannot be done without damaging the goods.

Other cases for provisionally lifting alert orders include the following: the arrastre operator does not have the equipment or facility to perform 100% physical examination; the examination at the consignee’s premises or warehouse is a privilege granted pursuant to law or existing rules and regulations; the containers have been subjected to initial 10% physical examination and there were no adverse findings; and other instances as may be approved by the district collector or port collector.

If the AOMS cannot be accessed, the concerned offices should implement interim manual procedures that will minimize disruption to the processing of alert orders. Once AOMS access is restored, documents and transactions processed manually should be added to the AOMS, according to CMO 47-2019.

Physical examination or non-intrusive inspection should be made within 48 hours from receipt by the district collector’s office of the alert order or pre-lodgement control order (PLCO), as may be appropriate, except in cases beyond their control, such as, but not limited to, the unavailability of the equipment to be used for examination, force majeure, or fortuitous event.

A PLCO is a written order issued by the Customs commissioner, the district collector, or other customs officers authorized in writing by the commissioner, before the goods declaration is lodged or when no goods declaration is lodged, on the basis of grounds under CAO 07-2019 “to prevent the illegal importation or their release.”

BOC personnel found to have violated the provisions of CMO 47-2019 will face the “appropriate civil and/or criminal liability, in addition to the administrative sanctions that may be imposed by the BOC.” – Roumina Pablo

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