The Bureau of Customs (BOC)-Port of NAIA (Ninoy Aquino International Airport) encouraged stakeholders to file their goods declaration online through the Customer Care Portal System (CCPS) to avoid going to Customs premises during the pandemic.
The CCPS (https://client.customs.gov.ph/) is an online facility with support ticketing system used, among others, for the online filing of goods declaration.
In a statement, BOC said stakeholders need to register first at the CCPS before opening a new “ticket”. The stakeholder may then select “FILING OF GOODS DECLARATION”, fill out the form, and upload the required documents.
The online filing of goods declaration is in compliance with Office of the Commissioner (OCOM) Memorandum No. 61-2020 issued last March which provides an option for stakeholders whose movement is restricted by the then enhanced community quarantine being implemented in various areas in the country to stop the spread of the coronavirus disease.
OCOM Memo 61-2020 covers interim implementation of the online filing of goods declaration in all collection districts involving goods declaration processed at the Formal Entry Division, Informal Entry Division, or their equivalent units.
READ: BOC issues rules on online filing of goods declaration during ECQ
BOC assistant commissioner and spokesperson Atty. Vincent Philip Maronilla in an earlier online update said the customs bureau “will no longer shift to a manual system and we will maintain the online systems already.”
Maronilla said BOC discourages face-to-face transactions and is gearing towards online transactions not just to protect the health and safety of Customs employees and stakeholders, but also to “protect the integrity of the entire process” of the customs bureau.
BOC last May said it will implement more information and communications technology projects that will speed up trade facilitation, strengthen border security, and protect government revenues in response to the “new normal” brought about by the COVID-19 pandemic.
These systems include the online inventory management system for off-dock container yard/container freight stations, online inventory management system for customs bonded warehouses, online payment of customs fees such as processing fee for registration of importers and customs brokers, a passenger customs clearance system at Ninoy Aquino International Airport, Electronic Tracking of Containerized Cargo, and the continuous stabilization of its Electronic-to-Mobile system.
The P5.5-billion Philippines Customs Modernization Project proposed by the World Bank was also recently approved by the National Economic and Development Authority Board. The project seeks to improve efficiency of Customs and reduce trade costs.
