2GO Group is investing P150 million to digitize and automate core businesses, including 2GO Express, 2GO Logistics and distribution
2GO Logistics has deployed a modern warehouse management system
2GO Express invested in automated sorting machines seen to facilitate processing of more than 140,000 parcels a day
2GO Group, Inc. is investing P150 million on technological initiatives, including digitization and automation, to meet future demands of customers critical in the new normal.
“Important technological initiatives on digitization and automation have been deployed across the company’s core businesses that will considerably improve the group’s competitiveness and achieve long-term goals,” 2GO said in a statement.
For the courier and e-commerce business, 2GO Express, the group’s courier solutions arm, invested in new technology that enhances efficiency, speeds up processing times, and allows scalability while improving reliability.
Investments in automated sorting machines in its hub facilities are also seen to facilitate the processing of more than 140,000 parcels a day, hastening delivery of parcels to consumers.
Moreover, 2GO Express has deployed transport management systems that optimize delivery by modernizing destination mapping and vehicle routing. The group said this new technology will allow customers real-time tracking of shipments to support their planning and consumption.
“Ultimately, these changes are geared to enhance our customers’ buying experience which has been the central focus of 2GO,” 2GO Group chief operating officer Waldo Basilla said.
2GO Logistics, meanwhile, has implemented technology improvements to increase its operating output. It has fully deployed a modern warehouse management system to streamline its workflows electronically, improve customer integration, and order and inventory management, improving its ability to accurately serve its customers’ fulfillment requirements.
The new transport management system was implemented to optimally plan deliveries to the modern trade, improving the number of drops and lowering cost. Additionally, with the implementation of GPS-enabled trucks, 2GO is now able to offer a transport control tower solution that further provides the ability to track deliveries in real time to increase reliability.
For the distribution business, 2GO is enhancing demand planning systems to aid in forecasting and ensure goods of retail partners are available on the shelves. In response to its growing network, 2GO said it is implementing a platform allowing it to streamline and adapt its procurement process to the new normal.
In a related development, the group, through its shipping arm 2GO Sea Solutions, has expanded its coverage as it continues to handle essential and fast-moving consumer goods, pharmaceutical and farm products, food, finished goods, raw materials, and liquid bulk between Luzon, Visayas and Mindanao during the pandemic.
2GO services a total of 18 ports of call nationwide. In July 2021, it expanded its port coverage to include Tagbilaran City in Bohol with weekly services to increase regional connections. 2GO also added frequency to Davao and General Santos to a weekly service to boost local economies in Southern Mindanao.
“By providing vessels directly to key ports in underserved areas, we are able to improve the reliability and enhance the movement of essential goods,” Basilla said.
2GO noted that critical to the transportation of essential goods nationwide is the need to move chilled and frozen goods such as fruits, meat and poultry, seafood, dairy and delicate cold products during the pandemic.
As of June 30, 2021, 2GO has served and delivered a total of 97,173 twenty-foot equivalent units using its container ships. In 2020, it delivered over 198,000 TEUs.