Augmented reality has potential applications in logistics that could lead to higher efficiency and speed across the different stages of the supply chain, according to a new study from DHL.
The trend report “Augmented Reality in Logistics” illustrates how operations in warehouses, transportation and last-mile delivery, as well as value-added services could be enhanced by augmented reality, which is a view of the real-world environment that is augmented by computer-generated sensory input such as sound, video, and graphics.
“Recent headlines such as heads-up displays on windshields or use of Augmented Reality for vehicle repairs from the automotive sector show how rapidly this technology is developing and finding its way into industries outside of the IT sector,” explained Markus Kückelhaus, director of trend research at DHL Customer Solutions & Innovation. “We believe that the technology also offers high potential for the logistics industry, and are currently selecting use cases for further research.”
The trend report presents 11 different possible applications for the industry, among them improved picking by equipping the staff with head-mounted displays to help them find the right route and the right item more efficiently.
Another is in perfecting transportation such as by equipping delivery vehicles with augmented windshields that can display real-time traffic data as well as other valuable information such as cargo temperature and alerts.
Moreover, drivers and staff at the parcel hub could be equipped with wearable devices to gain critical information on each parcel such as its contents, weight, and destination to improve loading processes and reduce handling damages.
Finally, augmented reality could improve maintenance and repair services offered by logistics providers if workers are fitted with smart glasses that blend in step-by-step instructions.
