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Across Borders takes a close look at world trade and customs issues. Articles are written by Atty. Agaton Teodoro O. Uvero, an international trade, indirect tax and customs consultant, and a licensed customs broker. He has an Advance Certificate in Purchasing and Supply Management from International Trade Centre (UNCTAD/World Trade Organization) and is an accredited trainer of Ateneo Graduate School of Business-Center for Continuing Education.


You are now viewing: Across Borders Archives : 2006 Q4


* Procurement of 3PL Services (December 04, 2006)

*Trends in the Logistics Sector (November 20, 2006)

*Asycuda WORLD (October 23, 2006)

*CAO 3-2006-A: Implementation and Practical Issues (September 4, 2006)

*Risks and Threats to World Trade (September 11, 2006)

*Customs issues on AFTA Form (September 25, 2006)

 

Procurement of 3PL Services

IN a previous article, we wrote on how companies are changing and how these changes impact on the logistics industry. For one, we observed the growing trend towards Òone-stop shopÓ logistics portfolio as seen in the rise of door-to-door deliveries even for full container load (FCL) shipments and in the growing use of the DDP and DDU (INCOTERM 2000) terms of trade.

In addition to door-to-door type of logistics service and integrated inbound logistics (to include warehousing, inventory management and distribution), companies are likewise demanding value-added services designed for specific requirements of the individual company. Multinational companies are now outsourcing most, if not all, of the supply chain requirements to third-party logistics (3PL).

Given this trend, we have provided below a discussion on some of the factors and issues involved when companies procure or negotiate for logistics services.

Logistics Costs of Companies. It is estimated that logistics cost accounts for 20%-30% of the total purchase cost of an item. In an average manufacturing firm, the amount of purchased materials (including logistics costs) accounts for around 60% of the total turnover of the company. Thus, if a company is for example able to reduce the logistics cost by 20%, it will have a savings impact equivalent to approximately 2.4% to 3.6% of the total turnover. If the overall profit of the company is 10% of the total turnover, the resulting savings from logistics costs can increase the company’s profit by 24% to 36%.

When choosing service providers, companies have varying options on the nature of relationship they want to maintain with such providers. For logistics services, it is typical for companies to maintain a collaborative or a partner type of relationship rather than an arms-length type of relationship. The common reason for this is that logistics is a high-risk and high-impact service and, as such, delays or service failures on the part of the provider may result in production stoppage or supply shortages.

Negotiating for 3PL Services. Companies normally go through three phases of negotiation when choosing a service provider. There is the preparation phase, the meeting phase and the follow-up phase. The preparation phase is probably the most important phase for the company because it is during this time that RFQs or RFPs are prepared. The meeting phase will normally involve clarifications on the quotations or proposals submitted and in some instances, bargaining on some aspects of said quotations or proposals. The follow-up stage would normally include ensuring that the agreements are implemented and that suppliers’ performance are regularly evaluated.

Part of the preparation stage also includes securing market information on the prices and costs of the services as well as understanding the prospective organization. When securing information about a supplier’s service, the following factors will have to be considered:

a) historical costs
b) quotations from other suppliers
c) reference prices
d) pricing and costing trend
e) expert estimate

When assessing a prospective logistics provider, a company will normally review the supplier’s capabilities and strategy by looking at the following:

a) technical capabilities
b) financial situation
c) value added services
d) management capabilities
e) business processes
f) compliance and risk standards
g) industrial relations
h) reputation, track record and network

Negotiation Objectives and Strategy. As part of the company’s strategy, the procurement of 3PL services will have to be aligned with the overall corporate objectives and the specific purchasing objectives. The specific purchasing objectives may refer to lower acquisition costs of services, extended credit line, decreasing lead time, improving clearance and delivery time, and the provision for value-added services.

While cost remains the main driver for choosing a service provider, the increasing scope and complexity of supply chain services will force companies to take a closer look and provide importance on factors such as technical and financial capabilities, technology support (e.g. information and communication technology solutions), management expertise and, again, value-added services.

The Challenge for Local Providers. The concept of integrated logistics has given companies the opportunity to reduce the cost of logistics. For logistics companies, providing integrated logistics has resulted in additional revenue streams as well as savings created from synergies in the supply chain. For many medium-sized logistics companies, the challenge now is on improving existing services (standard forwarding, transport and customs clearance services) and at the same time establishing additional capabilities for providing an integrated logistics or supply chain service for companies engaged in international and domestic trade.

The author is an international trade and customs consultant, and a licensed customs broker. He is a regular lecturer on logistics, indirect tax, customs and supply chain. Please contact aouvero@dlugms.com for your comments.

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Trends in the Logistics Sector

DURING the PortCalls Cargo Economics Conference held last Thursday, we made a brief presentation on ÒFlash Points in the Logistics Industry: What to Watch Out For in the Coming YearÓ.
Below is a short discussion of our presentation.

The Changing Landscape. In the last few years, we have seen creeping developments in the logistics sector which we feel will greatly impact on the industry going forward.

For one, we have witnessed mergers and acquisitions of large global logistics companies such as DHL and Exel, Schenker and BaxGlobal, to name a few. Obviously, the main reason for the merger or acquisition is to maximize on the strengths of the merging units and to identify synergies for growing the business even more.

We have also seen the trend toward integrated supply chain services. The traditional logistics service typically involves just forwarding and customs clearance services. In recent years, there has been a rise in door-to-door type of service even for full container load (FCL) shipments, resulting in the growing use of the DDP and DDU (INCOTERM 2000) terms of trade. More than that, companies are partnering with logistics companies to address supply chain concerns and to provide additional services such as inventory and warehousing management, domestic distribution and other value-added services (e.g. kitting, consolidation and bundling).

Drivers to Change. What are the reasons for these creeping changes? These are brought about by a confluence of many factors.

We have seen big business change its mindset on how it derives profits from operations, which is basically to focus on cutting business cost and increasing market share. With increasing competition from both domestic products and imports, companies can no longer dictate their prices on consumers. In fact, consumers now dictate the prices based on what is available in the market, and business must produce and sell products based on prices acceptable to the intended market. There is less flexibility in how companies set their selling prices so that now, the way to increasing profit margin is to identify cost-saving measures, such as logistics costs, which typically constitutes 20-30% of the total purchase cost of a particular product.

Another development is the shift in the supply chain model for bringing goods to the market. For many companies, particularly those in the electronics and consumer goods sectors, products are now sold even before the same are produced. To illustrate, one can now buy laptops and other electronic products via the internet and the orders are normally delivered within 30 days. In such transactions, the particular item is only produced or manufactured once the order is placed and paid for via the internet. There is much emphasis on ensuring that goods are manufactured and delivered to the customer within the agreed timeline or, in other words, ‘just-in-time’.

International trade experts have estimated that related party transactions constitute at least 60% of international trade. This means that multinational companies drive global trade and, as such, the changes in how these companies conduct their business will likely impact significantly on the logistics industry. It is now typical for major multinational companies to source their supply of services and goods on a regional or global scale. These companies require suppliers of services and goods to have regional or global presence. Failing that, logistics companies are automatically disqualified from providing their services.

How Companies are Adopting. To adopt to increasing competition and to address the changing demands and requirements of big business, major logistics companies are either providing an additional array of services or providing custom-made supply chain solutions to specific customers. In addition to the typical end-to-end solutions such as integrated inbound logistics or door-to-door deliveries, logistics companies have ventured into providing additional value-added services not only to maintain their business but to create additional revenue streams at the same time address demands of particular clients. Among these value-added services are:

• Warehousing and inventory management
• Vendor hubs /supplier parks
• Customs and trade advisory services
• Transport management
• Kitting, packaging and bundling

Customs and Trade Developments. There have also been recent developments in the customs and trade front which we feel will likely impact on the logistics sector in the coming months and years.

As discussed in a previous article, the forthcoming implementation of the AsycudaWORLD will definitely change how logistics companies clear goods with customs. The new program basically allows online filing and releasing of import entries with customs, thereby reducing interface with customs personnel and minimizing processing costs and clearance time.

Similarly, the ongoing implementation of numerous free trade agreements will affect the regulatory environment for clearing goods coming from the country’s trading partners. This will particularly apply on importations that avail of lower import tariffs.

The author is an international trade and customs consultant, and a licensed customs broker. He is also a regular lecturer on logistics, indirect tax, customs and supply chain. Please contact aouvero@dlugms.com for your comments

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Asycuda WORLD

LAST month, the Bureau of Customs (BoC) announced it will soon convert the customs automated system into AsycudaWORLD. The migration to the latest system is in line with the PhP500-million computerization program of the BoC being implemented by UNISYS, a global company engaged in the business of providing information technology services and solutions.

The computerization program will not only involve the use of the modern version of the Asycuda but will also include additional applications to address the specific requirements of customs. BoC is expected to fully implement the new system early next year.

For the gateway community, what do we expect from the computerization program? What are the benefits to the trading community?

What is UNCTAD ASYCUDA? The Automated System for Customs Data (Asycuda) Program was started in the early 1980s under the auspices of the UNCTAD. The main purpose of the program is to automate operations of custom administrations worldwide and to date, it is the leading electronic media providing the core component of a comprehensive and integrated customs information system in more than 85 countries. The latest version today is what is known as AsycudaWORLD.

As a customs business strategy, Asycuda should provide customs administrations with a system for:

• trade facilitation of legitimate trade by strengthening customs operational capacity to carry out its revenue and border control functions through a modern and reliable system; and
• implementation of harmonized codes, international standards, simplified procedures and other international standards and procedures.

Considering the direction towards a global harmonized customs rules and procedures, Asycuda fits the requirements of most customs jurisdictions worldwide and provides cost-effective solutions. More importantly, the system is provided at no cost, with implementation assistance provided by UNCTAD.

AsycudaWORLD. Officially launched in March 2002, AsycudaWORLD is the latest version developed by UNCTAD in recognition of the vast commercial potential of the internet in making international trade simpler, cheaper and more accessible. The system hopes to reduce trade transaction costs by applying modern information technologies, particularly that of the internet.

The latest version is now closer to the objective of making customs data requirements harmonized and simplified. This objective is likewise being pushed by the World Customs Organization (WCO), which is developing a global, harmonized standard data that uses uniform electronic messages. This standard data, known as the WCO Customs Data Model, will have a major impact on the processing of business-to-business, business-to-government and government-to-government transactions.

Benefits to Customs and the Trading Community. The adoption of the AsycudaWORLD and other extension applications will result in major improvements in the following areas:

• Trade Facilitation (internet access, simpler procedures and documents)
• Revenue and Statistics (post entry audit, data warehouse)
• Law Enforcement (risk management and selectivity functions)
• Standardization and Harmonization (revised Kyoto Convention, WCO Data Model)
• E-Governance (inter-agency online capability).

Specifically, the customs modernization project will definitely enhance current day-to-day operations of the BoC involving import entry lodgment, VRIS, selectivity, bank payment transactions, electronic manifest system assessment process, and online releasing. Additional capabilities will include on-line access to tariffs (e.g. AHTN), data warehousing, statistic and revenue information, online processing of import licenses, online public information and messaging, transshipment system and warehousing system.

On the export transaction side, the current Automated Export Declaration System (AEDS) will give way to a new export processing system. Additional system capabilities may include an export bonds management system and bonded raw materials liquidation system.

Trade Facilitation and Compliance. The BoC computerization program is a major development for the trading community. Once completed and implemented, its impact on importers can be immediately felt in the area of trade facilitation and trade compliance. An enhanced online system with simpler procedures and documents starting with the filing of import entry to releasing of the imported goods should result in time savings and lower transactions costs. For the export community, the same should likewise happen particularly in the area of liquidation of raw materials and surety bonds.

In terms of trade compliance, a better and more transparent selectivity system for importations, supported by an enhanced VRIS system, will simplify the procedures for assessment. With a better information system, customs should likewise be able to implement a computer-aided system for risk management at the border. For the PEA system, the availability of a data warehouse should enhance its capability for industry, commodity and account profiling, which is preparatory to the selection of auditees. By and large, the customs modernization program should provide great benefits and advantages to legitimate trade, to the detriment of illicit border transactions.

CAO 3-2006-A: Implementation and Practical Issues

AS written in last week's article, CAO 3-2006-A seems to have addressed the immediate concerns of the freight forwarding industry even if industry leaders have noted that controversies and implementation issues remain.
On top of the unresolved concerns, new issues have been raised as a result of the revisions. Obviously, the opposing camps have varied and differing opi-nions as to the new issuance. The new rules are more aligned with international best practices and the freight forwarding industry seems satisfied with the attempt to provide a "win-win" solution. Customs brokers' groups, however, have threatened to file cases against the legality of some of the provisions. Our discussion here will focus more on the major practical concerns, rather than the legal issues, arising from the issuance of the new rules.

Filing of Import Entries by Corporations. The main question for many now is whether the revised rules allow corporations to still file import entries using their TIN numbers as corporate broker in the Automated Customs Operating System (ACOS), with the entries signed by their principal or alternate customs brokers. The CAO is quite clear on this: Only licensed customs brokers duly accredited by BOC (as an individual or as partner of a general professional partnership) may sign the import and export entries. A contrary opinion is that customs brokerage corporations should still be allowed to file their import entries using their principal or alternate brokers based on the provision that "nothing herein shall be construed as prohibiting corporations engaged in the business of customs brokerage to transact business with the bureau pertaining to shipments of their clients for as long as entries with supporting documents are duly signed by a licensed accredited customs broker".

This phrase is, however, qualified by the provision that import and export entries must be "duly signed by licensed and BOC accredited customs brokers". Under the revised rules, the term customs broker refers to "any bona fide holder of a valid Certificate of Registration/Professional Identification Card issued by the Professional Regulatory Board and the Professional Regulation Commission who is accredited to practice in the Bureau of Customs". The definition does not refer to a corporate customs broker. Stated otherwise, a BOC-accredited customs broker is an individual professional accredited under the present rules. The phrase "to transact business" may refer to the customs processing of import and export entries, and not to the signing of such entries.

Given that definition, what will happen now to corporations previously accredited under the old rules?

TIN Number in the Import Entry. Prior to the passage of Republic Act 9280 and as provided under the old accreditation system, corporations (with their principal and alternate customs brokers) are required to be accredited at each and every customs collection district. Once accredited by the collection district concerned, the TIN of the corporation is uploaded to the ACOS before actual filing of any import entry is allowed. The TIN is a required field of information when the electronic copy of the import entry (otherwise known as the Single Administrative Document or SAD) is filled out at the Entry Encoding Center operated by the Philippine Chamber of Commerce and Industry. Without this TIN, corporations are unable to file import entries under their corporate name using their principal or alternate customs brokers.

Under the rules provided in CAO 3-2006-A, only individuals may be accredited and as such, only the TIN of these accredited individual customs brokers or general professional partnerships may be uploaded in the ACOS. Considering that corporations are not allowed to be accredited under the new rules, the customs accreditations previously issued to these corporations are deemed to have lapsed or expired and as such, the corporate TIN uploaded in the ACOS will have to be removed. To date, however, the TIN of corporations remains in the ACOS.

Rules in Practice. The revised CAO has specific provisions as to who can be customs brokers in the import and export entries. And these specific rules refer to individuals and not to corporations. Unfortunately, while the rules seem to be clear on who is allowed to sign the import and export entry as a customs broker, present customs operations still allow corporations to file their import entries although some ports have reportedly disallowed the filing of import entries under the TIN of corporations. Going forward, will customs then remove the TIN from the ACOS and, if yes, when? Or will customs still allow corporations to file the import entries, notwithstanding the contrary provisions in the revised rules?

The CAO provides that existing customs brokerage corporations may continue to transact "business" with customs, however, the rules provide that only BOC-accredited customs brokers may sign the import and export entries. If customs will allow corporations to continue filing their entries, what will be the basis for their accreditation? Customs will have to clarify these seemingly conflicting provisions. In addition, customs should also issue guidelines as to the apparent disconnect between the revised rules as against actual practices.

Customs Representatives of Corporations. The revised rules now allow freight forwarders accredited by the Philippine Shippers Bureau (PSB) and the Civil Aeronautics Board (CAB) to employ their own customs representatives to process the import and export entries signed by the individual customs broker (or partner of a GPP) who is accredited by BOC. The same rules, however, only provide for the qualification requirements of customs representatives employed by customs brokers but not those employed by freight forwarders. There is also no specific provision in the revised rules allowing the accreditation of customs representatives employed by customs brokerage corporations not accredited by PSB or CAB. There is doubt as to whether the absence of these specific provisions can be cured by the issuance of a Customs Memorandum Order.

If not or unless the law is amended, a revised CAO may again have to be issued soon

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Risks and Threats to World Trade

IN our article last August 14, 2006 (RP's Bilateral and Regional Trade Agreements), we provided an update on the current state of play of the country's various trade agreements, with each agreement having its own separate set of trading rules. We also discussed in brief possible risks and threats to a free trade market.

In the succeeding paragraphs, we will elucidate more on what exactly are these threats and risks that may threaten the free flow of goods and cause disruptions in the company's supply chain.

Uniform Rules, Varying Interpretations. One bank aptly puts it, "think global, act local". For those doing customs and international trade work, this mantra however has become sort of a nightmare. While international agreements (e.g. World Trade Organization [WTO] and Asso-ciation of South East Asian Nations) provided for uniform rules on various global trade matters such as valuation and classification of goods, the complexity and technical nature of such rules have resulted in varying interpretations at the local level. The reasons are multifarious. For some, it can be poor understanding of the technical rules. For others, it can be pressure from top government officials to increase revenues or to protect domestic industries from the influx of foreign goods.

The increasing use or misuse of valuation and classification rules on imported goods has indeed become the bane of many importers. In the Philippines, local industry representatives are not only allowed by customs to get involved in the valuation process of imported goods but worse, domestic industry representatives are allowed access to otherwise confidential information regarding the imported articles. This is clearly disallowed under existing Philippine laws and regulations (including the WTO Agreement on Customs Valuation) and yet, due to political expediency, this practice has been allowed to continue for many years. With regard to classification rules, there had been recent instances when tariff rulings issued by the Tariff Commission were disregarded by the Bureau of Customs (BoC), again due to pressures from politically influential domestic industry groups.

There are many ways for providing legitimate barriers to trade; for example, by increasing tariff rates within bound rates, but not by misinterpreting or misapplying existing rules on valuation or classification against imported articles.

Dumping and Safeguard Measures. Another threat to those importing various articles, whether raw materials, intermediate products or finished goods, is the growing use of trade remedy measures against imported articles. Many local industries have long been affected by the influx of cheaper and better quality goods imported from more economically efficient suppliers located abroad. Some of the local industries have been able to adjust while others have not. Some others have aggressively prevented the entry of cheaper goods through the imposition of safeguard and dumping duties.

Similar to dumping and countervailing measures, safeguard measures are one of the trade protection measures available under the WTO. Until recently, safeguards were seldom used as most governments previously preferred to protect domestic industries through bilateral negotiations with other countries. The laws governing dumping and safeguard measures are provided under the WTO framework particularly to prevent countries "abusing" their right to protect domestic industries. These trade remedy measures are not meant simply as a protectionist measure to be imposed in favor of economically inefficient domestic producers.

In reality, however, and as shown by recent cases, the imposition of dumping or safeguard measures has been more of a political act rather than a decision made from an international trade perspective.

Customs Audit of FORM D / Rules of Origin. Rules of Origin (ROO) refer to the laws, rules and regulations of one country to determine the country of origin of imported goods. In principle, the origin of the article can affect tariff rate, tariff preference, safeguards or dumping duty, import quota, admissibility, marking and, in some countries, procurement by government agencies. Rules of origin may either be preferential or non-preferential and there are three basic methods for determining origin.

The growing trade among ASEAN countries has resulted in customs authorities starting to scrutinize the issuance of preferential ROO such as the AFTA Form D Certificate. To date, there have been many instances when the AFTA Form D issued by Philippine authorities was questioned at the country of exportation (e.g. Indonesia, Malaysia or Thailand). Similarly, the Philippines has on many occasions raised issues on the Form D Certificates issued by other ASEAN countries.

Considering that each free trade agreement will have its own ROO, shipments covered by preferential rules of origin must ensure that the grant of preferential rates strictly qualifies with the origin methods. Failing that, both importers and exporters run the risk of being penalized for their importations made over a certain period.

Permits, Labeling and Marking. The WTO and most of the various trade agreements in effect now also have specific rules governing the issuance of import/export permits and the proper labeling and marking of goods traded across international borders.

These rules may vary according to the trade agreement applicable and depending on the issuing country or the type of product involved (e.g. specific rules on marking and labeling for food products and varying import licenses and permits applying sanitary and phytosanitary measures). It is not uncommon for national governments now to apply more stringent rules for the issuance of import permits and licenses which effectively create technical barriers to trade in favor of the domestic industry. Again, failure to comply with such rules many not only cause delay in customs clearance but may also result in penalties and other sanctions.

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Customs issues on AFTA Form

DIMPORTS or exports among member countries of ASEAN avail of special tariff rates under the ASEAN Free Trade Area-Common Effective Preferential Tariff (AFTA-CEPT). To avail of the special tariff, the article originating from the ASEAN country must be supported by a Certificate of Origin (Form D) which certifies that the imported article originated from the said ASEAN country and that the article is either
(a) wholly produced or obtained from the exporting country (e.g. mineral and agricultural products); or
(b) the article has at least 40% aggregate content originating from the exporting country and any other member states of ASEAN.
These requirements, commonly known as Rules of Origin (ROO), are provided in detail in the rules and procedures issued under the AFTA-CEPT framework.
Various Rules of Origin. There are basically two kinds of ROO, preferential rules and non-preferential rules. Preferential rules provide for special tariff rates while non-preferential rules do not grant such preferences but are required for some other reasons (for example, to prevent the imposition of dumping or safeguard measures on imports from a least-developing country). In general, the origin of the article can affect tariff rate, tariff preference, safeguards or dumping duty, import quota, admissibility, marking and in some countries, procurement by government agencies. For preferential ROO, there are many methodologies for determining whether an article is deemed to be "originating" from the exporting country and is qualified to be issued the applicable certificate of origin.
With the proliferation of free trade agreements (FTAs) entered into by the Philippines and ASEAN with various other countries, there are now numerous ROO governing each and every FTA. We have the Form D Certificate of Origin for AFTA as well as other forms (E, F, G and so on) for the other FTAs. Each of these FTAs has its own set of rules and methodologies to qualify for preferential treatment and other privileges.
Customs Issues on Form D. For those in the trading community, not only are there varying rules of origin but customs authorities are increasingly subjecting the Certificates of Origin under greater scrutiny.
For AFTA Form D, customs authorities among ASEAN countries can raise issues on the imported goods covering such certificate of origin. One, customs may raise issue on the authenticity of the document or the signature therein. Customs may also raise issues as to whether the issuing person is the one duly authorized under the procedures set forth under the AFTA-CEPT rules of origin.
Another issue is with regard the costing methodology or calculation of the 40% ASEAN content. There have been many instances where Philippine exports to other ASEAN countries were subjected to audit and verification with regard to qualifications under AFTA-CEPT. One Philippine exporting company has in fact been assessed with back taxes and duties due to the findings of the customs authorities in the other ASEAN country that the imported article does not qualify under AFTA-CEPT and that the cost methodology made to qualify for issuance of Form D Certificate of Origin was improper.
Under such circumstances, what is the proper procedure for such audits and what is the remedy for the importer or exporter whose AFTA Form D is under examination?
Procedures for Rejection of Form D. In a situation where customs authorities have doubts as to the authenticity of the document or the true origin of the products in question, the proper procedures as provided in the "AFTA-CEPT Operation Certification Procedures" are as follows:
(a) The customs authorities of the ASEAN member country, which rejects the tariff preference under the Form D certificate, must return the certificate to the issuing authority of the exporting country within 2 months. The issuing authority must be duly notified in writing of the grounds for the denial of tariff preference.
(b) The issuing authority shall issue a detailed and exhaustive clarification addressing the grounds for denial of tariff preference raised by the importing country. Once the clarification is made, the importing country must reinstate the preferential treatment.
When reasonable doubts remain, the customs authority may request for a retroactive check at random of the exporter's cost statements within a six month period, as follows:
(a) The request for retroactive check must be accompanied by the Form D certificate in question and shall provide the reasons and additional information as to possible inaccuracy in the issuance of the certificate.
(b) The issuing authority shall make a response within 3 months, with the actual process of determining origin of the article to be made within 6 months. While the issuing authority is conducting the retroactive check, the importing country may suspend the provisions on preferential treatment.
(c) Under exceptional cases (when there is systemic fraud and there is benefit accruing from the verification when compared to the cost incurred), the importing country may submit a written request for a verification visit.
When a dispute results from the retroactive check or verification visit, the importing and exporting countries shall consult each other before elevating the issue before the ASEAN body.

 

The writer is an international trade and customs consultant, and a licensed customs broker. He has an Advance Certificate in International Purchasing and Supply Management from International Trade Centre (UNCTAD/WTO) and is an accredited trainer of Ateneo GSB-CCE. Please contact aouvero@dlugms.com for your comments.

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