Global express service DHL is adding enhanced new capabilities to its risk-management solution Resilience360, including route visualization, country-specific risk overview, and global incident reports to help its customers avoid global disasters.
Resilience360, which was launched this time last year, is an end-to-end supply chain risk management platform that alerts customers about global incidents and risks to their global supply chain in almost real time. This enables customers to immediately respond to incidents and pre-empt or minimize business interruption.
Since its launch, Resilience360 has been used by customers across Asia, Europe, and the Americas. The largest uptake has been in the automotive industry, followed closely by chemicals, life sciences, and the technology sector.
Tobias Larsson, head of DHL Resilience Team, DHL Customer Solutions & Innovation, said, “Corporate supply chain organizations are siloed, operate on a regional basis, and are disconnected among regions and even sites. As a result, they lack visibility and span of control beyond their part of the operation. That may work day to day, but when you’re in crisis, it can be a problem.”
The new enhancements will now allow customers to visualize the route of their supply chain by integrating Resilience360 with their transport management system. They can then scan the latest position and status of all their shipments worldwide. This will make it easier to correlate shipments with disruptive incidents and identify potentially affected areas that require corrective actions.
A new country-specific risk page will also provide an overview of supply chain-relevant risk scores and incident trends. A global incident report will be compiled into a weekly supply chain risk intelligence bulletin, “360º INSIGHTS.”
White paper on unpredictability of logistics world
The added features to Resilience360 coincide with a new whitepaper which argues that the globalization rush has led to lean, complex, and highly intertwined supply chains at a time when the risk of disruption has never been greater.
“Next-Gen LLP: Driving New Business Value in an Unpredictable World” details how supply chain operators are seeking alternative efficiency and resilient solutions by partnering with lead logistics providers (LLPs). These partnerships go beyond transaction-based solutions providers of the past to strategic partners who deliver competitive advantage and growth through their supply chain solutions and technological capabilities.
Lisa Harrington, president of lharrington group LLC, prepared the “Next-Gen LLP” report in collaboration with DHL to identify the challenges and developments affecting supply chain operators globally.
She said, “A seemingly small event or outage in one region can and does quickly escalate into full-blown business interruption halfway across the world. The cost, complexity and expertise required to enact mitigation strategies can pose big challenges for companies with constrained staff and budgetary resources. At the same time, competitive pressures make realizing them essential. These realities are fueling the move to more strategic approaches to supply chain management, including the next-gen LLP model.”
